Service / Chemstar

Experience personal service with the Chemstar touch

With Chemstar, you have a partner that’s all-in. You’ll have full access to our knowledgeable specialists and enjoy a customer-first attitude that gets you the answers you need, when you need them.

Fast response keeps your product on track

We’re built to offer the staff and resources you need to hit critical project milestones and get fast answers to your questions.

PROMPT ORDER INQUIRY FOLLOW-UP

You’ll always know the status of your order.

ON-TIME DELIVERY

Our production planning team will ensure that we hit your target date.

LIVE TELEPHONE CUSTOMER SERVICE

You’ll quickly be directed to the right Chemstar resources.

DEDICATED SUPPORT

We’ll have one team of sales and technical specialists devoted to your needs, to optimize product quality and project continuity.

FAST SAMPLE TURNAROUND

You’ll get raw material samples usually within 48 hours, to help you refine your chemistry sooner and advance the right solution.

Expert answers to help you make confident decisions

With Chemstar, you’re connected to a team of proven professionals who share your goals and have the experience to help you achieve them. You’ll get:

DIRECT ACCESS TO APPLICATION SPECIALISTS

Let us apply our starch polymer expertise to your unique development challenge.

PRODUCT SELECTION GUIDANCE

Our knowledgeable sales and technical professionals will guide you to the right polymer and the best results.

INDUSTRY-SPECIFIC EXPERTISE

With decades of experience, we understand the chemical, operational and legal demands of leading industries, including:

Strategic solutions make doing business easier

We’ve invested in resources that help us optimize our systems, so we can be a more strategic and efficient partner to you.

EDI CAPABILITIES
We can share documents, ordering information and payments without the extra cost, time and potential human error that come with manual, printed formats.

STRATEGIC SUPPLY
Our strategic sourcing team ensures that we have the material on hand to meet your delivery deadline.

REGIONAL DISTRIBUTION
With strategic distribution facilities across the globe, we’re able to keep finished inventory close to where you need it, minimizing lead times and shipping costs.

Testimonials

"Chemstar provides an outstanding product that is best in class. They truly are a premier provider."

Product manager, full-service regional building contractor, southeast

"We choose Chemstar because their attentive service and fast response outshines other suppliers."

Strategic sourcing manager, top-tier oilfield service company

"Chemstar is willing to engage technical resources upfront. They’re passionate about helping us enhance our products."

R&D Chemist, leading provider of corrugating adhesives and additives